Samsung SmartThings Setup Guide

Samsung SmartThings allows you to control compatible smart locks, sensors, switches, cameras and other smart home devices from a single app.
This guide walks you through connecting compatible devices to SmartThings and explains what to do if your device uses Tuya Smart, Matter, Google Home, Alexa, Apple Home or Home Assistant.
No technical experience is required. Simply follow each step in order.

What is Samsung SmartThings?

Samsung SmartThings is a smart home platform that helps you manage compatible devices using the following:
  • Samsung Galaxy smartphones
  • Android smartphones
  • Apple iPhones and iPads
  • Samsung TVs
  • Samsung Smart Monitors
  • Samsung Family Hub refrigerators (supported models)
With SmartThings you may be able to:
✅ Control compatible smart devices
✅ Create automations
✅ Receive alerts and notifications
✅ Manage multiple devices from one app
✅ Connect devices from different manufacturers

Before You Start

You will need:
✅ A compatible smart device
✅ A Samsung Account
✅ A smartphone or tablet
✅ Internet access
✅ The SmartThings App
Some devices may also require:
✅ Tuya Smart
✅ Matter support
✅ A manufacturer-specific app

Step 1: Install SmartThings

Samsung Galaxy Devices

Many Samsung phones already include SmartThings.
To check:
  1. Open the app drawer.
  2. Search for SmartThings.
  3. Open the app.
If it is not installed:
  1. Open Galaxy Store or Google Play.
  2. Search for: 
    SmartThings
  3. Install the app.

Android Devices

  1. Open Google Play.
  2. Search for: 
    SmartThings
  3. Install the app.

Apple iPhone or iPad

  1. Open the App Store.
  2. Search for: 
    SmartThings
  3. Install the app.

Step 2: Sign Into Your Samsung Account

  1. Open SmartThings.
  2. Sign in using your Samsung Account.
  3. Create an account if required.
  4. Complete any verification requests.
Once signed in, you can begin adding devices.

Step 3: Decide How Your Device Connects

Compatible devices usually connect in one of three ways:

Direct SmartThings Support

The device appears directly in SmartThings.

Matter Support

The device supports the Matter smart home standard.

Third-Party Integration

The device first connects to:
  • Tuya Smart
  • Smart Life
  • Aqara
  • Another supported platform
and is then linked to SmartThings.

Step 4: Add a SmartThings-Compatible Device

  1. Open SmartThings.
  2. Tap the "+" button.
  3. Select Add Device.
  4. Search for the device brand.
  5. Follow the on-screen instructions.
Once setup is complete:
  1. Assign the device to a room.
  2. Give the device a meaningful name.
  3. Test device operation.

Setting Up Tuya Devices with SmartThings

Many Armstrong Smart Access products use the Tuya platform.
For these devices:

Recommended Setup Order

  1. Install the Tuya Smart App.
  2. Add the device in Tuya Smart.
  3. Confirm it operates correctly.
  4. Connect it to SmartThings if supported.
This is usually the easiest and most reliable approach.

Connecting Matter Devices

Matter is a smart home standard that allows devices from different manufacturers to work together more easily.
If your device supports Matter:
  1. Open SmartThings.
  2. Select Add Device.
  3. Choose Scan QR Code.
  4. Scan the Matter setup code.
  5. Follow the prompts.
Matter devices generally provide the simplest setup experience.

Organising Devices

After setup:
Create rooms such as:
  • Front Door
  • Living Room
  • Office
  • Garage
  • Master Bedroom
This makes devices easier to find and easier to control using voice assistants.

Creating Automations

SmartThings allows you to create simple routines.
Examples include:

Lock Automation

When everyone leaves home:
  • Lock the front door.

Security Automation

When a door sensor opens:
  • Turn on a light.
  • Send a notification.

Convenience Automation

At sunset:
  • Switch on selected smart lights.

SmartThings and Google Home

Many users connect SmartThings and Google Home together.
Typical setup:
  1. Device connects to SmartThings.
  2. SmartThings connects to Google Home.
  3. Google Assistant controls the device.
This allows voice control through:
  • Google Nest speakers
  • Android phones
  • Google Home displays

SmartThings and Amazon Alexa

SmartThings can also be connected to Amazon Alexa.
After linking:
  • Discover devices in Alexa.
  • Create Alexa routines.
  • Use voice commands.

SmartThings and Apple Home

SmartThings and Apple Home are separate ecosystems.
Where a device supports Matter, it may be possible to connect it to both systems.
Compatibility varies by product.

SmartThings and Home Assistant

Advanced users may connect SmartThings to Home Assistant.
This setup can provide:
  • Additional automations
  • Dashboard customisation
  • Local control options
Home Assistant setups generally require more technical knowledge.

Troubleshooting

Device Not Found

Try:
  1. Restart the device.
  2. Move closer to the router.
  3. Confirm the device is in pairing mode.
  4. Retry the setup process.

Device Shows Offline

Check:
  • Internet connection
  • Wi‑Fi signal strength
  • Device power
  • SmartThings service status

Matter Device Won't Pair

Try:
  1. Reset the device.
  2. Restart SmartThings.
  3. Scan the QR code again.
  4. Move closer to your router.

Tuya Device Won't Appear in SmartThings

Check:
  • The device is operating correctly in Tuya Smart.
  • The device supports SmartThings integration.
  • All account permissions have been granted.
Not all Tuya devices support SmartThings integration.

Frequently Asked Questions

Do I need a Samsung phone to use SmartThings?

No.
SmartThings is available on Android and Apple devices.

Is SmartThings free?

SmartThings is generally available without subscription fees for standard smart home management features.

Should I use Tuya Smart or SmartThings?

For Tuya-based products, Armstrong Smart Access recommends starting with Tuya Smart and then linking to SmartThings where supported.

Can I use SmartThings with Google Home and Alexa?

Yes.
Many customers use SmartThings alongside Google Home and Amazon Alexa.
Compatibility depends on the individual product.

Related Guides

Smart Home Platforms

  • Tuya Smart App Setup Guide
  • Google Home Setup Guide
  • Amazon Alexa Setup Guide
  • Apple Home Setup Guide
  • Home Assistant Setup Guide

Support Resources

  • Connectivity Troubleshooting Guide
  • Smart Lock Battery Replacement Guide

Need More Help?

Contact Armstrong Smart Access for assistance with setup, SmartThings integrations, device compatibility and smart home automation support.